Aviva accidentally sends pension transfer email to advisers

Ayesha Venkataraman
clock • 1 min read

An email regarding an "impending pension transfer" was sent out by Aviva to all advisers using its platform on Tuesday morning, later followed by an apology for the mistake.   Addressed to "NONAME," the email detailed Aviva's process following its receipt of a pension transfer request, even though no request had been made. "The transfer is scheduled to take place during February," stated the email. "When transfers like this happen, it is important for us to ensure that there is no disruption during the transition period. As a result, we will impose what is called a ‘blackout period', ...

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