Danske Bank compensates 7,800 customers with final bill as high as €13.4m

Mark Battersby
clock • 2 min read

Danske Bank is to compensate 7,800 customers to the tune of DKK51m (€5.1m) as a result of errors in its debt collection systems. But the total could be as high as DKK100m (€13.4m), the Danish bank said in a statement on 3 November, after it reviewed "the four original root causes" of all cases. "As the case has proved to be more complex and extensive than initially assumed, and we have on an ongoing basis identified additional issues, which we will continue to address and the customers affected will receive compensation on an ongoing basis. Our work has been reviewed by the imparti...

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