• Home
  • News
    • People moves
    • Africa
    • Asia
    • Australia
    • Canada
    • Caribbean
    • Domicile
    • Europe
    • Latin America
    • North America
    • Middle East
    • US
    • US
    • UK
  • Products
    • Funds
    • Pensions
    • Platforms
    • Insurance
    • Investments
    • Private Banking
    • Citizenship
    • Taxation
  • Fintech
  • Regulation
  • ESG
  • Expats
  • In Depth
  • Special Reports
  • Directory
  • Video
  • Advertise with us
  • Directory
  • Events
  • European Fund Selector
  • Newsletters
  • Follow us
    • Twitter
    • LinkedIn
    • Newsletters
  • Advertise with us
  • Directory
  • Events
    • Upcoming events
      event logo
      International Investment Nordic Forum 2021

      International Investment is delighted to announce the 2021 International Investment Nordic Forum which will take place on Tuesday March 9, at 9am (GMT). This curated virtual event will be broadcast live and will feature a series of fund manager interviews and presentations, as well as interviews with some of the Nordic regions top fund selectors.

      • Date: 09 Mar 2021
      • ONLINE, ONLINE
      View all events
  • European Fund Selector
International Investment
International Investment

Sponsored by

Sharing Alpha
  • Home
  • News
  • Products
  • Fintech
  • Regulation
  • ESG
  • Expats
  • In Depth
  • Special Reports
  • Video
  • Wealth management

Just Group and SOLLA launch updated adviser training module for 'vulnerable' clients

Just Group and SOLLA launch updated adviser training module for 'vulnerable' clients
  • Christopher Copper-Ind
  • @intlinvestment
  • 26 January 2021
  • Tweet  
  • Facebook  
  • LinkedIn  
  • Send to  

Just Group and SOLLA have updated their online and free training module designed to help financial intermediaries and IFAs identify and work with vulnerable clients and their families.

The interactive training module - Consumer Vulnerability in Later Life - has been revised to take into account the latest regulatory guidance from the FCA1 and illustrate how this applies to working with vulnerable customers.

Related articles

  • Pimfa launches online ESG Academy
  • Financial firms urged to protect UK's 24m financially vulnerable
  • FCA extends 10% drop rule suspension for additional six months
  • CISI slams FCA inducement ban as ‘double blow to consumers’

It includes a new section on coronavirus and how this may affect clients - with more people expected to become vulnerable as a result of a range of events such as ill-health, bereavement or financial difficulties brought on by the pandemic.

The FCA continues to increase its focus on vulnerability with its ongoing consultation aiming to ensure there is appropriate protection for vulnerable consumers."

Also new to the module is a section on cognitive decline and how this interacts with characteristics of vulnerability.

A new certificate has been created reflecting the important updates made and advisers will qualify for 60 CPD minutes upon completion.

Around 5,700 people registered for the initial module since its launch in 2019, with 96% of users saying they would recommend the training to colleagues and others in the industry.

The online module has been recognised by the FCA as a good practice example of how firms have been proactive in providing training opportunities for advisers and supporting this community interact with older customers who may be vulnerable.

Stephen Lowe, group communications director at Just Group, commented: "We've made some important updates to this popular training module."

"Vulnerability continues to be a major consideration for the financial planning industry with the FCA expected to issue finalised guidance in the first quarter of this year, and we've revised this module to help advisers be confident they are identifying and interacting with vulnerable clients sensitively and appropriately."

Tish Hanifan, SOLLA's founder and joint chairman, commented: "The FCA continues to increase its focus on vulnerability with its ongoing consultation aiming to ensure there is appropriate protection for vulnerable consumers."

Subscribe to International Investment's free daily newsletter

  • Tweet  
  • Facebook  
  • LinkedIn  
  • Send to  
  • Topics
  • Wealth management
  • Financial Conduct Authority (FCA)
  • Just Group
  • IFAs
  • UK

More on Wealth management

Jupiter shakes off £4bn outflows as Merian deal drives AuM to record high

  • Wealth management
  • 26 February 2021
Majority of Singaporeans forced to reduce savings due to pandemic: research

  • Wealth management
  • 24 February 2021
HSBC AM unveils new alternatives investment team

  • Alternative
  • 17 February 2021
UAE's new trusts law designed to 'support wealth management sector'

  • Wealth management
  • 11 February 2021
Quilter Financial Adviser School to offer digital courses

  • Wealth management
  • 11 February 2021
Back to Top

Most read

EU removes Barbados from blacklist of 'non-cooperative' jurisdictions
EU removes Barbados from blacklist of 'non-cooperative' jurisdictions
Global UHNWI population to grow by 27% over the next five years: Knight Frank
Global UHNWI population to grow by 27% over the next five years: Knight Frank
J.P. Morgan Asset Management launches Global Income Sustainable Fund
J.P. Morgan Asset Management launches Global Income Sustainable Fund
Comment: Four key issues powering the renewable energy revolution
Comment: Four key issues powering the renewable energy revolution
Amati Global Investors launches strategic metals fund
Amati Global Investors launches strategic metals fund
  • Contact Us
  • Marketing solutions
  • About Incisive Media
  • Terms and conditions
  • Policies
  • Careers
  • Twitter
  • LinkedIn
  • Newsletters

© Incisive Business Media (IP) Limited, Published by Incisive Business Media Limited, New London House, 172 Drury Lane, London WC2B 5QR, registered in England and Wales with company registration numbers 09177174 & 09178013

Digital publisher of the year
Digital publisher of the year 2010, 2013, 2016 & 2017
Loading