Deutsche Bank partners with Symphony for client communication via WhatsApp

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Deutsche Bank partners with Symphony for client communication via WhatsApp

Deutsche Bank announced today it has become one of the first companies to enable the Symphony Connect Solution for secure chat and collaboration with its clients via WhatsApp. Following the successful introduction of the WeChat functionality in November 2019, more than 3 billion users can now securely and safely communicate with Deutsche Bank employees, who are restricted in the platforms they can use due to regulatory requirements, the German international lender said. Through Symphony...

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Author spotlight

Christopher Copper-Ind

Christopher Copper-Ind is editor-in-chief of International Investment. Before this, he was editorial director of The Business Year, from 2014 to 2017.