BNL BNPP's Scandurra: regulation, tech revolution & CX focus drive Italy's advice sector growth

The introduction of Mifid II two years ago, aimed at bringing greater transparency and competition to Europe's financial markets, has boosted the role of financial advisers by placing clients in the spotlight.  Enrico Scandurra di Epiro, head of investment solutions desk at BNL BNP Paribas, outlines in this interview how regulation, alongside tech revolution, and the enhancement of customer experience, are for him the three key elements driving the growth of advisory services in Italy. Investment advisory seems to be an increasingly important financial service for the Italian market, ...