Dubai launches 40-minute residence visa service

Pedro Gonçalves
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Dubai launches 40-minute residence visa service

Smart Dubai has launched a UAE residency app to allow residents to apply for residency visas from their smartphones in under 40 minutes.

The service has been launched in partnership with the General Directorate of Residency and Foreigners Affairs in Dubai via the Dubai Now app.

The ‘Residency' service, that facilitates all procedures necessary to issue residence visas, will take less than 40 minutes. Residents will require 10 minutes to complete the application, whereas it can take from 30 minutes up to two working days to be approved, a statement said.

The cluster of ‘Residency’ services on the Dubai Now application will, without a doubt, serve a significant segment of the community, making their lives easier"

The app claims to save users nearly AED200 ($54) in fees incurred on every new residency application, as well as AED100 ($27) on renewals (usually printing fees).

More than 350 people have used the Dubai Now application to issue or renew residency visas since the launch of the service last month. Until now, residents faced the prospect of travelling to Amer service centres dotted around the city. 

Aisha Bint Butti Bin Bishr, director general of Smart Dubai, said: "The cluster of ‘Residency' services on the Dubai Now application will, without a doubt, serve a significant segment of the community, making their lives easier. It is a notable new addition to the bundle of services we offer through the app, where our objective has always been to positively affect people's lives in the emirate.

She added: "This overarching purpose drives our endeavours to offer a single platform for all city services, saving people's time and effort, and ensuring their happiness."

Phase one of the rollout will also include a service allowing users to obtain entry permits for them. It points users to the steps they need to go through, which include medical tests and extracting IDs, among others, in addition to sending push notifications to alert users when their residencies are approaching their expiry dates.

The service is operated in partnership with the immigration agency, the General Directorate of Residency and Foreigners Affairs.

 

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