Willis Towers Watson, the global advisory, broking and solutions company, today announced that its Insurance Consulting and Technology (ICT) business in Hong Kong, Singapore, Malaysia and Indonesia has received accreditation under the Quality Assurance Scheme (QAS) by the Institute and Faculty of Actuaries (IFoA).
Willis Towers Watson was one of the first organisations to be accredited when the IFoA introduced the Scheme in the UK back in 2015. “Willis Towers Watson was one of the first organisations to be accredited when the IFoA introduced the Scheme in the UK back in 2015,” said Mark Birch, global leader, professional excellence for Insurance Consulting and Technology. “Professional excellence is a core value of Willis Towers Watson and this QAS accreditation recognises that. It was a natural step for us to seek to extend the accreditation to our Asia Pacific practice,” said Birch, who attended the recent IFoA Asia Conference in Bangkok where, in recognition of the accreditation, he received a trophy on behalf of the practice.
He added: “We are committed to leading and sustaining professional excellence. This means ongoing communication to educate and engage our colleagues in our Professional Excellence approach; we provide colleagues with tools and clear guidance to meet our standards and recognise and reward for outstanding contributions to Professional Excellence.”
The IFoA has over 28,000 members worldwide. It encourages actuarial employers to provide an appropriate environment and support systems to help actuaries produce high quality actuarial work. To gain the accreditation, the offices underwent a vigorous independent assessment that examined areas such as quality assurance, conflicts of interest, employee development and training, along with creating an environment that supports speaking up about issues that cause concern. It also looked at client relationships, including engagement and communication, and the handling and resolution of any issues raised.