Quilter ‘behind potential’ in debut results as it sets aside £69m for redress

Quilter has announced it has set aside £69m to cover customer redress following the Financial Conduct Authority’s (FCA) thematic review into the closed book life insurance sector.

In its first results as a listed company, the wealth manager adjusted pre-tax profit jumped by 16% to £110m in the first half of this year, compared to the same point of 2017. This was on a first half revenue of £385m, which is up by 11%, driven by the increase in assets.

Quilter is setting aside £69m to cover “voluntary remediation to customers in certain products” following the UK financial watchdog’s review into long-standing customers.

The investigation, launched in March 2016, was part of a review of the way six life companies treated their longstanding customers, including their use of exit fees. Old Mutual Wealth Life Assurance, now part of Quilter, was one of the firm’s included in the review.

It also announced a special interim dividend of 12p per share, returning £221m surplus proceeds from from the sale of Richard Buxton’s single strategy business, earlier this year.

The company’s £30.7bn funds arm run by Buxton was sold to TA Associates for £583m in June.

Assets under management rose by 2% over the period to £116.5bn, helped by net flows into the business of £2.2bn. It has a budget of £20m to spend on buying and growing advice firms in the coming year.

However, Quilter is “someway from demonstrating its full potential”, chief executive Paul Feeney (pictured) said in a statement. “We have built a leading wealth management business,” he noted, but there are still “significant growth opportunities” to explore.

The company will not be paying a normal interim dividend but expects to declare a final dividend for 2018. (continues…)

Pedro Gonçalves
Pedro Gonçalves is Financial Correspondent at International Investment.

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