AXA Insurance rocked as 5,400 Singaporean customers hit by cyber attack
The personal data of 5,400 of its past and present customers on AXA Insurance’s health portal in Singapore has been stolen due to a cyber attack.
The life insurance company AXA sent out an email to affected customers on September 7, notifying them of the data breach, Singapore’s The Straits Times reported.
AXA revealed the compromised data included customer’s email addresses, dates of birth and mobile numbers, which was used to transmit one-time passwords (OTPs), when users transacted on the portal.
Customers’ names, NRIC number, address, credit card and bank details were not stolen, according to the report.
Customers have been directed to be wary of possible ‘phishing’ attempts following the breach to trick users into divulging additional personal data.
AXA said that it is taking the incident seriously and has done the necessary steps to secure their organisation. They have also filed a police report and are working closely with the relevant authority.
It has advised customers to do the same if they had inadvertently disclosed personal data as a result of phishing attempts in the past few months, as it could be connected to the AXA hacking incident.
The cyber attack, follows, as reported, news of Singapore’s efforts to encourage financial technology businesses to the city-state as it bids to build its reputation as the fintech hub of Asia.